VoIP Phone Solutions New York

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VoIP Solutions

Connect, Communicate and Grow with DCS VoIP Solutions for Business

Effective organizational communication fosters collaboration, strengthens relationships, and boosts productivity. At Data Collaboration Services (DCS), we understand the importance of ensuring effective communication and staying connected, which is why we provide VOIP solutions for business. Our VOIP phone services ensure seamless communication between clients and team members, irrespective of their location. Scalability, flexible features, and crystal-clear call quality are some features of our business VOIP services that empower organizations of all sizes to ensure seamless communication across their business, driving business success. 

Whether you want to connect with clients virtually, coordinate on projects, or provide customer support, our VOIP solutions can be tailored to meet your business needs. Do you have a small or mid-sized business? Our VOIP services for small business have you covered.

VoIP Solutions for Business

VoIP Phone Solutions in New York

DCS provides comprehensive VOIP phone solutions in New York tailored to enhance your business communication. Here’s what you can expect:

  1. Collaboration & video: Effortlessly connect with your team through audio and video conferencing, making screen sharing, task management, and instant messaging easy. This integrated approach enhances team collaboration, keeping everyone informed and engaged.
  2. Text messaging: Send unlimited texts directly from your Wi-Fi-enabled mobile phone or desktop, ensuring you stay connected wherever you are.
  3. Auto attendant: Simplify call management with automatic call forwarding to your mobile devices, ensuring you never miss an important call.
  4. Voicemail to email: Stay on top of your messages with voicemail delivered straight to your email. Listen to voicemails and access call recordings from your mobile app, desktop, or laptop.
  5. Call queueing: Improve customer experience with seamless connections. Our system supports call waiting, voicemail, and call forwarding for incoming calls.
  6. Unlimited calling: Enjoy unlimited calling capabilities, along with features like music on hold, toll-free numbers, and detailed analytics to enhance your business accessibility.
  7. International calling: Expand your global presence with our secure and reliable international calling options.

One of the Leading VoIP Companies in NYC

VoIP provided by DCS offers features like:

Collaboration & Video

Collaboration & Video

Connect with a large team through audio and video conferencing

Text Messaging

Text Messaging

Send unlimited texts from Wi-Fi supported mobile phone or desktop

Auto Attendant

Auto Attendant

Enjoy automatic call forwarding to your mobile devices

Voicemail to Email

Voicemail to Email

Don’t miss any important messages. Listen to voicemail from your email account

Call Queueing

Call Queueing

Seamless connection to team members with support for call waiting, voicemail, etc.

VOIP Unlimited Calling

Unlimited Calling

Your cloud phone can do more! Enjoy features like unlimited calling, music on hold, etc.

International Calling

International Calling

Break the geographical boundaries and expand your presence globally

Our Managed IT Solutions

Infrastructure Monitoring & Management

DCS Infrastructure Monitoring & Management

We monitor and manage your network, servers, databases, storage, backup and applications, keeping the lights on so you don’t have to.
Database Management

DCS Database Management

We ensure the performance, availability and security of your databases with our 24x7x365 service that includes a named DBA to oversee the day-to-day activities, as well as the proactive optimization of your environment.
End-User Services

DCS End-User Services

Keep your employees up and running with our end-user support. Whether you need a remote help desk or someone on-site, we’ve got you covered.
Disaster Recovery

DCS Disaster Recovery

powered by Azure
When a disaster hits, you’ll still be in business with no data loss and full data access because everything is maintained to approved Recovery Point Objective (RPO) performance times. Public Cloud Disaster Recovery is peace of mind at a 30-50% cost reduction.
Managed Azure

DCS Managed Azure

Public cloud-based infrastructure is more accessible, more affordable and more attainable than ever. We partner with Microsoft Azure to bring you secure Office 365 email, DR as a service, hardened hosting and datacenter migration.
Skysuite

DCS Skysuite

We designed this all-in-one, cloud-based IT solution for hedge funds, private equity firms and other alternative investment clients. Skysuite makes IT easy with end-user support, Office 365 messaging, managed backup, mobile device management and file share.
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Features & Benefits

VoIP provided by DCS offers features like:

Cost Efficiency

Scalability

Adding more lines can’t be easier. You can add a new member of your team in minutes

Reduced Risk

Reliability

Our 24 x 7 support ensures any issues will be resolved with minimal downtime

Eyes on Glass

Affordability

Call and communicate without spending your earning on phone bills. Save up to 60% on your business phone communication with VOIP.

Financial Services

Portability

Communicate with your customers from anywhere, whether you are on the go or working remotely

Why Us

Security Dna

Security DNA

We apply a bottom-up, risk-based approach when designing our solutions so you get cybersecurity best practices built into our infrastructure services.
Best-In-Breed Technology

Best-In-Breed Technology

Our constant evaluation of state-of-the-art tools, platforms and partners ensures seamless service, while keeping you ahead of the curve.
Transparent Tools

Transparent Tools

We invest in platforms that allow you to see what we see. It’s nice to know you can check up on your MSP if and when you feel the need.
Insightful Reporting

Keep It Simple

Insightful Reporting

We want you to know what’s going on in your environment over time so you can make decisions on what’s working within your current infrastructure and what’s not. With our reporting platform, you see:

  • A designed, visual breakdown to make things easy to digest
  • Trend analysis on cases, systems, etc.
  • Archiving of closed cases so you have a paper trail
  • An Account Manager to walk you through it all on a monthly basis

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FAQ'S

DCS has advanced encryption and security protocols that protect your calls and data and ensure secure communication and compliance with industry standards.

Yes! DCS’s VoIP solutions are scalable that allows you to add or remove lines and features easily as your business needs change.

During an internet outage, DCS provides options for failover solutions, such as call forwarding to mobile devices, ensuring you can stay connected even during disruptions.

While specific requirements can vary, a minimum of 1 Mbps upload and download speed per call is recommended.